Terms and Conditions
Detail Services and Single Wash purchases
Wash & Wax Pros offers multiple Detail services and single wash services at varying
prices that are listed on our price board at the establishment and our website, only listed
services offered in the package will be included in that package unless customer pays
for additional selected service separately.
It is the customers responsibility to:
1. Please remove all personal belongings, money, and other valuable items like
jewelry, AirPods etc. from the vehicle prior to any type of detail or inside
cleaning. If you failed to do so we are not responsible for any damaged, or
missing/misplaced items.
2. If areas such as the center armrest storage or glove compartment are not
cleared, we will not be able to clean them due to the customer’s private
personal belongings.
3. Due to child safety, we will not remove or replace car seats under any
circumstances. We ask that our clients remove car seats and booster seats
before you handover the keys to the service attendant. Should the car seat be
left in the vehicle we will do our best to clean around the car seat but can’t
promise your total satisfaction in those areas.
4. We reserve the right to charge extra for each vehicle according to its condition
and the type of vehicle.
5. A minimum of 25% surcharge on our Detail service will be applied to all jobs
that involve excessive pet hair, urine, vomit, blood, feces, or other hazardous
materials.
6. Pet hair and sand are two of the toughest items to remove from a vehicle with
normal vacuuming. The removal of either element is not guaranteed with any
of our service offerings. However, on most occasions, we are successful at
removing visual traces of both elements.
7. We make no promises when it comes to the removal of stains and/or odors
from vehicles. We aim to please so we will try our best. Please be aware that
some upholstery and carpets are beyond cleaning and may not completely
clean up as expected. Some stains are permanent. We may consult with you
about what can and cannot be done in regard to your vehicle’s interior.
8. There may be occasions where there might be hidden damage on a vehicle but
won’t be noticed until after it has been cleaned. These damages are of no
liability, penalty, or association to Wash & Wax Pros work and the company
shall not be held responsible for them.
9. Please note that we take pictures and videos of the vehicles we service for our
website or Social Media and advertisement purposes.
10. Odors cannot always be removed by cleaning alone. We have odor
removal services separate from our detailing packages to address them. We
will consult with you on options and pricing to remove odors after cleaning has
been done.
11. When it comes to windows we try to be our best. But from time to time and
depending on temperature windows may have a film. Please allow the car to
cool and then take a microfiber towel and wipe the film off if you see streaks.
We do apologize for any inconvenience this may cause.
12. We are not responsible for damage due to heavily soiled, stained, or
damaged interior components, such as dash buttons and steering column
buttons and knobs. Such areas may be so caked with dirt, grime, and makeup
that cleaning may result in these buttons, knobs, dials and other components
losing their markings, discoloring their appearance and/or damaging their
electrical functionality.
13. We will only clean engine bays upon request. There is an extra charge for
this service.
We are not responsible for any mechanical or electrical problems when
cleaning engine bays and sunroof/moonroofs due to areas simply getting wet
from the wash/cleaning process. Please make sure your vehicle is in good
mechanical/electrical working order. There is no way of knowing of these
problems before we begin, so please understand that if issues do arise after
our detailing process, we will NOT be held responsible.
14. The headliner is gently cleaned, however, there may be remaining stains. The
glue used for headliners will start to release if cleaned more aggressively or
with stronger cleaners. Please understand that headliners may not come
completely clean due to this reason. If you choose to clean them at your own
risk, they may look clean but will sag over time due to the glue being
compromised.
15. We are not responsible for baked-on brake dust that cannot be completely
removed either on the surface or deep within the wheel. Some wheels are
beyond cleaning and may need to be repaired or replaced.
16. Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle’s
paintwork if left for a period of time. This will result in a deep chemical mark on
the paintwork that may need additional work to safely remove. In some cases,
the mark cannot be removed completely without compromising the clear coat.
17. Exterior black or grey, textured or smooth trim pieces may be beyond restoring
and will have to be replaced. We try our best to restore the plastic to its original
color.
18. Any wax, sealant, or coating not properly cared for will not last its intended
durability length. We recommend safe hand washing and following after care
instructions to avoid voiding your coating warranty and compromising its
durability and effects.
19. We ask that you wait in our lobby or customer waiting area. For your safety
please keep a safe distance, at least 10-15 feet away from our work area to
avoid any trip or slip hazards. If you need to speak to us while we are working
on your vehicle please make sure to talk to your service adviser or our lobby
staff member.
20. By requesting our services, or paying for our services you agree to terms and
conditions listed herein.
21. NO refunds. By accepting to have Wash & Wax Pros service your vehicle you
agree to pay for the package you selected and agree to our No Refunds policy.
All sales are final once the vehicle is serviced. We offer 48 hour rain check, in
case of rain you can bring your vehicle back within 48 hours with a paid receipt
and we will gladly wash the exterior of your vehicle. We ask that you walk
around and inspect the vehicle with your detailer before leaving the premises
with your vehicle. This is your opportunity to bring any concerns to our
attention. After leaving the premises if for any reason you are not satisfied with
our services and find something that needs further attention please contact us
within 24 hours and we will make all efforts to make it right for you.
Wash & Wax Pros is not responsible for damage to or the repair of:
Loose equipment, including but not limited to, mirrors, trim, molding, emblems,
light covers, wheel covers, center caps, bumpers, running boards, flaps, or bug
deflectors that become dislodged during contact with Wash & Wax Pros
equipment;
Any “rack” devices such as luggage racks, bicycle racks, or work racks;
Pre-existing conditions with your vehicle or any after-market parts or installations;
Vehicles with less than five inches (5”) off ground clearance or vehicles that are
greater than seven-feet, two-inches (7’ 2”) in height;
Vehicles that are wider than seventy-three inches (73”) in total width as measured
from tire wall to tire wall or have tires that exceed thirteen inches (13”) in width;
Vehicles that are five (5) years old or older;
Water leakage resulting from unsecured or open doors or windows including
sunroofs, trucks, and hoods;
Antennas that are not fully removed, lowered or otherwise secured by you
including power antennas, whip antennas, antenna fins, or other antennas that
otherwise cannot be lowered or removed;
Collisions due to braking in while vehicles are in the tunnel or incidents that
occurred while you or other customers are operating vehicles;
Any automated system or feature on your vehicle that may cause damage to your
vehicle or other vehicles.
If you believe the damage has occurred to your vehicle, you must notify the manager on
duty and file a claim BEFORE the vehicle leaves the premises. Wash & Wax Pros will
process that claim within fourteen (14) calendar days and contact you with the results of
its investigation. If it has been confirmed that damage has occurred, you agree to obtain
a minimum of three (3) estimates for repair. Any work must be approved in writing by
Wash & Wax Pros PRIOR to any work being started.
Wash & Wax Pros may, from time to time, update, alter, change, or modify these Terms
and Conditions without notification. It is your responsibility to check for and comply with
such adjustments. Updated Terms and Conditions will be available on our website
www.washandwaxpros.com
Wash & Wax Pros may need to provide you with certain communications such as
agreements, billing statements, notices, updates on terms, products, services, or any
other communications (“Communications”). By providing your email address and
accepting these terms and conditions you are giving express consent to receive
Communications electronically. You may withdraw your consent to receive electronic
Communications at any time, by emailing your request to Info@Daviesautospa.com.
Unlimited Carwash Club Membership Program:
This is a monthly Recurring Plan that will charge your credit card today and on a monthly
basis. Recurring Plans are for personal use only, not intended for commercial use. Your
membership plan is not transferable upon the sale, donation, or other change of
ownership to your vehicle. Any change in ownership must be reported to Wash & Wax
Pros. Barcode sticker must be affixed to the vehicle and will be used to redeem plan car
washes. Please ensure that Barcode sticker is not obstructed and affixed properly on the
drivers side of the windshield. Your Unlimited Membership is per one vehicle only. You
also agree to be bound by these terms and conditions on behalf of any or all drivers of
the vehicle associated with your membership plan. It is your responsibility to inform all
other drivers of these terms and conditions. Besides the Barcode reader we may use
License Plate Recognition to process Recurring Plans to conveniently allow you to
redeem plan washes. Your Unlimited Club Membership cannot be combined with other
offers, discounts, prepaid washes or gift cards.
By enrolling into membership program, I authorize Wash & Wax Pros to charge my
credit/debit card account for the monthly wash plan I selected on or around the same
day each month. If the above noted payment dates fall on a weekend or holiday, I
understand that the payments may be executed on the next day. I agree that this
Automatic Recharge Authorization shall remain in effect until I cancel at least 7 days in
advance of the next recharge by calling 954-680-7970 or emailing
info@Daviesautospa.com, and I agree to notify Wash & Wax Pros in writing of any
changes in my account information or termination of this authorization. If you cancel
your membership less than 7 days before your next billing period, you may be billed for
the full subsequent month. No 3rd party plan cancellation requests will be accepted. I
acknowledge that the origination of credit card transactions to my account must comply
with the provisions of U.S law. I certify that I am an authorized user of this credit card
and will not dispute these scheduled transactions; so long as the transactions
correspond to the terms indicated in this authorization form. I agree, that if I have signed
up for the plan under a promotional rate I will automatically be charged a regular rate
after my promotion term expires. I understand and agree that Wash & Wax Pros may
cancel the plan I have selected at any time and replace it with a substantially similar
plan. I understand and agree that the plan might be suspended or terminated if the
monthly charge is declined by the card processing system. Wash & Wax Pros may
increase the plan price at any time with a 30 day notice placed at the establishment. I
acknowledge that certain circumstances may affect the availability of the services at
certain times, including equipment failure or inclement weather. No rain checks will be
issued for unused days due to weather or otherwise.
Wash & Wax Pros is not responsible for damage to or the repair of:
Loose equipment, including but not limited to, mirrors, trim, molding, emblems,
light covers, wheel covers, center caps, bumpers, running boards, flaps, or bug
deflectors that become dislodged during contact with Wash & Wax Pros
equipment;
Any “rack” devices such as luggage racks, bicycle racks, or work racks;
Pre-existing conditions with your vehicle or any after-market parts or installations;
Vehicles with less than five inches (5”) off ground clearance or vehicles that are
greater than seven-feet, two-inches (7’ 2”) in height;
Vehicles that are wider than seventy-three inches (73”) in total width as measured
from tire wall to tire wall or have tires that exceed thirteen inches (13”) in width;
Vehicles that are five (5) years old or older;
Water leakage resulting from unsecured or open doors or windows including
sunroofs, trucks, and hoods;
Antennas that are not fully removed, lowered or otherwise secured by you
including power antennas, whip antennas, antenna fins, or other antennas that
otherwise cannot be lowered or removed;
Collisions due to braking in while vehicles are in the tunnel or incidents that
occurred while you or other customers are operating vehicles;
Any automated system or feature on your vehicle that may cause damage to your
vehicle or other vehicles.
If you believe the damage has occurred to your vehicle, you must notify the manager on
duty and file a claim BEFORE the vehicle leaves the premises and obtain copy of the
incident report. Wash & Wax Pros will process that claim within fourteen (14) calendar
days and contact you with the results of its investigation. If it has been confirmed that
damage has occurred, you agree to obtain a minimum of three (3) estimates for repair.
Any work must be approved in writing by Wash & Wax Pros PRIOR to any work being
started.
Wash & Wax Pros may, from time to time, update, alter, change, or modify these Terms
and Conditions without notification. It is your responsibility to check for and comply with
such adjustments. Updated terms and conditions will be posted on Wash & Wax Pros
website www.washandwaxpros.com.
I agree that monthly plan rates and credit card charges may be increased with a notice
posted at the site not less than 30 days in advance and no additional notice will be
required. Florida sales tax will be added to the membership plan price.
Wash & Wax Pros reserves the right to terminate Membership upon violation of any of
the terms and conditions herein. Wash & Wax Pros reserves the right to cancel, amend,
or change the program from time to time, as it feels necessary. Wash & Wax Pros
membership plans and wash level names, prices, features, and ingredients, etc. are
subject to change without notice. No refunds or credits will be given for partial periods.
Wash & Wax Pros may need to provide you with certain communications such as
agreements, billing statements, notices, updates on terms, products, services, or any
other communications (“Communications”). By providing your email address and
accepting these terms and conditions you are giving express consent to receive
Communications electronically. You may withdraw your consent to receive electronic
Communications at any time, by emailing us a such request
to Info@Daviesautospa.com.